Performance Enhancement, 360 degree performance appraisals

360 degree evaluation tools are preferred by organisations that want to ensure a well-rounded performance assessment and informed development of their personnel.

As organisations move towards a flatter hierarchical structure, with numerous collaborative departments, and greater geographical distance between personnel, it is increasingly difficult for a supervisor to observe an individual's daily interactions with colleagues and customers. It is likely that the additional observations of an individual's peers, their subordinates, even selected customer appraisals and their own self-reflection will create a fuller picture of their overall performance within the organisation.

Personnel Development Solutions uses a comprehensive yet simple 360 degree survey process to provide performance feedback. There are two survey options available, both of which have been developed by a team of Australian Organisational Psychologists for the Australian workplace.

The 360 Degree Personnel Feedback Survey (360PFS) is ideal for entry level staff and personnel without leadership roles.
The 360 Degree Leadership Feedback Survey (360LFS) is designed to examine a range of task and person factors for leaders and emerging leaders within the organisation.

Clients receive a comprehensive feedback report indicating the average rating of each rater-group, and a comparison of the individual's average rating to that of the average aggregate rating of their peers for each performance factor. This provides a clear representation of the individual's relative positioning within their peer group.

Personnel Development Solutions can work with client organisations to create additional custom questions for each of the surveys. The reports provide clear recommendations on areas for improvement. Personnel Development Solutions can provide coaching to assist individuals to develop their abilities in areas identified for improvement.